Cancellation policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription to our course, you’ll receive access for the duration and frequency you selected (e.g., monthly, quarterly, or annually). Your payment details are stored securely, and you’ll be automatically charged at the start of each billing cycle unless you have prepaid in advance. Some subscriptions are set to auto-renew. If you do not wish to renew your subscription, you must contact our support team at support@30daymcat.com at least 3 days before your next billing date to avoid being charged. All cancellations and changes must be handled directly through our support team. See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.